Privacy Policy

This Privacy Policy describes how Noir Nest (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from noirnest.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised version on this page, update the “Last updated” date, and take any other steps required by law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from a variety of sources, depending on how you interact with us.

In addition to the specific uses listed below, we may use your information to:

  • Communicate with you

  • Provide and improve our Services

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect our rights and those of our users

What Personal Information We Collect

The types of personal information we obtain depend on your interaction with our Site and Services.

Information We Collect Directly from You

You may provide us with:

  • Contact details: Name, address, phone number, and email address.

  • Order details: Billing/shipping address, payment confirmation, order history, and contact details.

  • Account information: Username, password, and preferences (if applicable).

  • Shopping information: Items viewed, added to cart, or wishlisted.

  • Customer support details: Messages or information you provide during communication.

Some features may require this data for you to use them fully. You may choose not to provide information, but certain Services may not function properly without it.

Information We Collect Automatically (Cookies & Usage Data)

We automatically collect certain information about your interaction with our Site (“Usage Data”) through cookies and similar technologies. This may include:

  • Device type and browser information

  • IP address

  • Time spent and pages visited

  • Referring and exit pages

Cookies help us understand usage patterns and improve functionality. You can control or disable cookies through your browser settings, but doing so may affect the Site’s performance.

Information from Third Parties

We may also collect data from:

  • Payment gateways and service providers (to process your orders)

  • Analytics providers (to understand site usage and improve experience)

  • Social media integrations (if you choose to connect or interact with us via platforms like Instagram)

How We Use Your Personal Information

We use your personal information to:

  • Provide products and services: Process orders, payments, shipping, and communication.

  • Improve user experience: Understand preferences and optimize our offerings.

  • Marketing & promotions: Send you product updates, offers, or news (you can opt out anytime).

  • Security & fraud prevention: Protect against misuse, fraud, or unauthorized access.

  • Customer support: Respond to queries and requests efficiently.

How We Disclose Personal Information

We may share your personal information in the following circumstances:

  • With trusted vendors or service providers (such as shipping partners, payment processors, IT and hosting providers).

  • With business and marketing partners who help us operate and promote our brand.

  • When legally required (to comply with applicable laws, subpoenas, or court orders).

  • In connection with business transfers (e.g., merger or acquisition).

We do not sell your personal data.

User-Generated Content

You may post reviews, comments, or other user-generated content on our Site or social media pages. This content will be public and accessible by anyone. Please avoid sharing personal or sensitive information in public areas.

Third-Party Websites and Links

Our Site may contain links to external websites not operated by Noir Nest. We are not responsible for the privacy practices or content of those third-party websites. Please review their respective privacy policies before sharing any personal data.

Children’s Privacy

Our Services are not intended for use by children under 16 years of age. We do not knowingly collect personal information from minors. If you believe your child has shared information with us, please contact us for deletion.

Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is 100% secure.

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: Request a copy of the data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request deletion of your data.

  • Withdrawal of consent: Opt out of marketing communications at any time.

You can exercise these rights by contacting us at care@noirnest.com.

Cookies

We use cookies to operate and improve our Site, analyze traffic, and personalize user experience. Most browsers automatically accept cookies, but you can manage or disable them through your settings.

International Data Transfers

Your information may be stored and processed outside of your home country. By using our Services, you consent to such transfers in accordance with applicable laws.

Complaints

If you have any concerns or complaints about our data handling practices, please contact us at noir.nest.customs@gmail.com. We will address your issue promptly and transparently.

Contact

If you have questions about this Privacy Policy or our privacy practices, please reach out to:

Noir Nest

Art Concepts

2230, Dakotan, Turkman Gate,

Delhi – 110006, India

Email :-  noir.nest.customs@gmail.com

 Phone Number : +91 92203 93593